Privacy Policy

children

Privacy Policy

Last Updated: 13/August/2026

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At Little Roots Pantry ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, interact with our content, subscribe to our newsletter, join our community, or contact us.

By using our website, you agree to the practices described in this Privacy Policy.

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1. Information We Collect

We may collect the following types of information:

Information You Provide Voluntarily when you:

  • Subscribe to our newsletter
  • Contact us through our website
  • Submit inquiries or feedback
  • Join community initiatives
  • Participate in surveys or promotions

We may collect:

  • Name
  • Email address
  • Phone number (if provided)
  • Any information included in your message

Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Time spent on pages
  • Referring websites
  • General location information
  • Website interaction data

This information helps us improve website performance, content, and user experience.

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2. How We Use Your Information

We may use your information to:

  • Provide and improve our website and services
  • Respond to inquiries and requests
  • Send newsletters and updates (when you opt in)
  • Analyze website performance and user engagement
  • Improve content, resources, and recommendations
  • Personalize website experiences
  • Maintain website security and prevent misuse
  • Comply with legal obligations

We only collect information that is reasonably necessary for these purposes.

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3. AI Food Finder and Chat Features

Our AI Food Finder lets you describe what you are looking for and suggests products from the brands we feature. This section explains how it handles the information you enter.

What we collect

  • The questions and messages you type into the Food Finder
  • Technical information such as browser type, device type, approximate location, and the time of your request

How this information is processed

To generate a response, the text you enter is sent to third-party artificial intelligence providers who process it on our behalf. These providers operate servers outside the United Arab Emirates, so your queries may be processed and stored internationally. Queries may also be temporarily cached on our own infrastructure to improve speed and reliability.

We may review Food Finder conversations to check the quality of responses, fix problems, and prevent misuse. Conversations are kept only as long as reasonably necessary for these purposes, and are then deleted or anonymised.

We do not use Food Finder conversations to build a marketing profile about you, and we do not share them with the brands we feature.

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Please do not enter personal or medical details

The Food Finder works without knowing who you are. Please do not enter names, contact details, addresses, or medical information about yourself or your child. If you do include such details, they will be processed as described above.

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Information about your child

Parents often describe a child's age, allergies, intolerances, or feeding difficulties when asking for suggestions. Information of this kind may be treated as sensitive personal data under applicable law. We ask that you describe your child's needs in general terms and avoid anything that could identify them.

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The Food Finder offers general suggestions based on the products we list. It is not medical or nutritional advice, it does not know your child's medical history, and it should never replace guidance from your paediatrician or another qualified health professional.

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4. Cookies, Advertising Technologies, and Analytics

Our website may use cookies, pixels, tags, and similar technologies to improve functionality, understand visitor behavior, and provide relevant content and advertising.

These technologies may be used to:

  • Analyze website traffic and visitor interactions
  • Measure the effectiveness of marketing campaigns
  • Improve website performance and user experience
  • Remember user preferences
  • Deliver more relevant advertising across websites and social media platforms

We may use services including:

  • Google Analytics
  • Google Ads Remarketing
  • Meta Pixel (Facebook and Instagram)
  • Other analytics and advertising platforms as our services evolve

These services may collect information such as your IP address, browser type, device information, pages viewed, and actions taken on our website. You can manage cookie preferences through your browser settings. Some advertising platforms also allow you to opt out of personalized advertising through their privacy settings.

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5. Email Communications and Newsletters

If you choose to subscribe to our newsletter, we may collect your name and email address to provide:

  • Product discoveries and recommendations
  • New articles and educational resources
  • Community updates
  • Website news and announcements
  • Promotional content and special features

We may use trusted third-party email service providers to manage subscriptions and deliver communications.

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails or by contacting us directly. We will not sell or rent your email address to third parties.

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6. WhatsApp Community and Messaging Services

If you choose to join a Little Roots Pantry WhatsApp Community, WhatsApp Channel, or similar messaging service, you acknowledge that your participation may be subject to the privacy policies and terms of the relevant platform.

By joining these communities, you may receive:

  • Product updates
  • Educational content
  • Community announcements
  • Feeding and parenting resources
  • Relevant website updates

Participation is voluntary, and you may leave these communities at any time through the platform's settings.

Little Roots Pantry does not control how third-party messaging platforms process your information. We encourage users to review the privacy policies of any messaging platform they choose to use.

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7. Third-Party Links

Our website may contain links to third-party websites, retailers, products, services, social media platforms, and other external resources. We are not responsible for the privacy practices, content, or policies of external websites. We encourage you to review their privacy policies before providing personal information.

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8. Affiliate Relationships

Some links on our website may be affiliate links.

If you click an affiliate link and make a purchase, we may earn a commission at no additional cost to you.

These commissions help support the operation of Little Roots Pantry and allow us to continue providing educational content and resources.

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Affiliate partners do not receive personal information directly from us unless you choose to provide information to them independently.

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9. Data Sharing

We do not sell personal information.

We may share information with trusted service providers that help us operate our website and services, including:

  • Website hosting providers
  • Email marketing platforms
  • Analytics providers
  • Advertising platforms
  • Security and maintenance providers

These providers are expected to protect information appropriately and only use it for authorized purposes.

We may also disclose information when required by law or to protect our legal rights, users, or website security.

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10. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Provide requested services
  • Fulfill legal obligations
  • Resolve disputes
  • Improve our website and services

When information is no longer needed, it will be deleted or anonymized where reasonably practicable.

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11. Children's Privacy

Little Roots Pantry is designed for parents, caregivers, and families.

We do not knowingly collect personal information directly from children under the age required by applicable laws.

If you believe a child has provided personal information to us, please contact us and we will take reasonable steps to remove it.

Our website is intended for parents and caregivers to use. Where you provide information about a child, such as their age, allergies, or dietary needs, through our contact forms, community channels, or the AI Food Finder, that information is handled in line with this Privacy Policy. It is used only to respond to you or to provide the feature you asked for.

We ask parents not to submit a child's full name, photograph, date of birth, or medical records through any part of our website. If you have shared information about a child and would like it removed, please contact us and we will take reasonable steps to delete it.

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12. International Visitors

Our website may be accessed from countries outside the United Arab Emirates.

By using our website, you understand that your information may be processed and stored in locations where our service providers operate, subject to appropriate safeguards and applicable laws.

We strive to process personal information in accordance with applicable privacy and data protection laws, including the UAE Personal Data Protection Law (PDPL) and, where applicable, internationally recognized privacy principles.

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13. Your Rights

Depending on your location and applicable law, you may have rights regarding your personal information, including the right to:

  • Access your information
  • Correct inaccurate information
  • Request deletion of your information
  • Withdraw consent where applicable
  • Restrict or object to certain processing activities
  • Request information about how your data is used

To exercise these rights, please contact us using the details below.

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14. Security

We take reasonable technical and organizational measures to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure. While we strive to protect your information, we cannot guarantee absolute security.

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15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, legal obligations, or operational requirements.

Any changes will be posted on this page along with the updated effective date.

Continued use of the website after changes are posted constitutes acceptance of the updated policy.

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16. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Little Roots Pantry

📧 Email: hello@littlerootspantry.ae

🌐 Website: www.littlerootspantry.ae

We will make reasonable efforts to respond to privacy-related inquiries in a timely manner.

Disclaimer

The information provided through Little Roots Pantry is intended for educational and informational purposes only and should not be considered medical, nutritional, or professional advice. Parents and caregivers should consult qualified healthcare professionals regarding individual health concerns, allergies, dietary requirements, or feeding decisions for their children.

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